E-commerce Terms and Conditions


This website is operated by Repair it Reuse it. Throughout the site, the terms “we”, “us” and “our” refer to Repair it Reuse it. Repair it Reuse it offers this website including all information, tools and services available form this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “service”, “Terms”, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features of tools which are added to the current site shall also be subject to the terms of this service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WooCommerce. They provide us with the online e- commerce platform that allows us to sell our products and services to you.

Online Store Terms

By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of the majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of service violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.


We offer 2 delivery options for customers in the United Kingdom 1. Royal Mail (standard delivery) 2. Next day courier express package. Charges apply to both options and are not included in the price of any product used on our e-commerce site.
Delivery of items should estimate as roughly 3-5 working days from the date at which the item was purchased, unless specified otherwise by customer.
Please note that we do not deliver to the Channel Islands and BFPO addresses. Any items ordered remain our property until we receive full payment.

We may run delivery promotions from time to time. If this is the case an email will be sent to the customers email address providing full information of the promotional delivery offer.

2.Price and Payment Options

We accept Visa, Visa Debit, MasterCard, MasterCard debit, Maestro and Paypal payments.
If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.
Please see www.paypal.com for information on PayPal payments.
The prices shown on our e-commerce site include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charge will depend on the delivery option that you choose and will be shown during the checkout process.
Prices for our products are subject to change without notice. We reserve the right at any time to modify and discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
3.Credit Card Validation
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.
At all times where we disclose your information it will remain secure.
We are working together with PayPal and Sagepay to offer you a safer shopping experience when using your credit card online.
If you choose not to register during the checkout process depending on the card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.


If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods within 14 days from when the item was purchased on the e-commerce site. This is providing the goods are in the original condition, undamaged and in it’s original packaging in a saleable condition.
In the interests of hygiene we do not offer refunds for any of the parts/ consumables on the e- commerce if the hygiene seal has been removed. Unless they are unsatisfactory quality or unfit for purpose.
If you wish to return your goods please email [email protected] stating your order number and the item you wish return and why. You will then receive instructions of how to return your goods. Please note that all items returned must come with the despatch note you received enclosed.

4.a Returning goods bought as special offers

If you return a single item bought as part of a multi- buy discount offer (for example ‘buy 2 for £20.00’) you will be refunded the full price of that item less the total discount given in that offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi- buy value.
For combination purchases (“buy one, get one free” or “get the lowest priced item free”), you must return any free items or vouchers back for us to process a refund.

4.b Returning Goods which are unsatisfactory Quality Refunds will be credited to your original method of payment.

4.c How will my return be credited back to me

When you return your purchase to www.repairitreuseit.com by mail within 20 days of purchase date, you will recieve a full refund to your credit card for the price of the item(s). Items received more than 14 days after the purchase date will not be refunded.

4.d Cancellations

Once your order has shipped it is no longer possible to cancel the order. If you would like to cancel an order prior to shipment, please email [email protected] and we will refund the order in full.

5.Product information

We have made very effort to display as accurately as possible the colours of the products used on our e-commerce site. However as the actual colours you see will depend on your monitor, we cannot guarantee that you monitor’s display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate, however we make every effort to make these measurements as accurate as possible wherever possible.
We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

6.Purchase of Products

When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made.
Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘PAY SECURELY WITH SAGEPAY/PROCEED TO PAYPAL’ button.
If any discounts/promotions are triggered on the website it will not be applied until the order is accepted but will be detailed in the invoice. We reserve the right to refuse an order. Non- acceptance of an order may, for example, result from one of the following:
– The product ordered being out of stock
– Our inability to obtain authorisation of the payment
– The identification of an error within the product information, including price or promotion – If we suspect any fraudulent activity
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your payment secure. Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).
Goods are subject to availability. As there is a delay between the time when the order is placed and the time the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
We continually update our website, from time to time we may run special discounts online which may not be available at our site. Additionally some website promotions may not be available to customers in particular jurisdictions.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that in our sole judgement, appear to be placed by dealers, resellers or distributors. You agree to provide to current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email addresses and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

7.User Comments, Feedback and Other Submissions

If at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit , copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of Service. You agree that trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain any libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e- mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

8.Errors, Inaccuracies and omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the service or any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.