Privacy Policy

References in this Privacy Policy Statement to “we”, “us” and “Repair it Reuse it” are to Repair it Reuse it (Trading as Repair it Reuse it). At Repair it Reuse it we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

1. What information do we collect?

We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Our website may also use a website recording service which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. We will not use the tool to collect any personally identifiable information or credit card numbers. Data collected by this service is used to improve our website usability.

2.What the Data will be used for?

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Repair it Reuse it. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
• All email messages and email newsletters will contain information on how you can unsubscribe; or
• Send an email to our customer services division on our ‘ Get in Contact’ form on our website writing “unsubscribe” in the subject heading; or
• Call our customer services division – see the “Contact Us” section on our website.
• Write to us at: Repair it Reuse it, Overbrook Court, Overbrook Lane, Knowsley Business Park, Liverpool, L34 9FB
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

2a. Consent

How do you get my consent? When you provide us with personal information to complete a quote, a transaction, verify your credit card, place an order arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw? If after you opt in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at media@staffords.ltd.uk or mailing us at: Repair it Reuse it, Overbrook Court, Overbrook Lane, Knowsley Business Park, Liverpool, L34 9FB

2b. What information do we share with others?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, marketing and advertising services (including advertising on third party websites, social media networks and profiling) and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Repair it Reuse it.

2c. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our terms and services.

3. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the internet or electronic storage is 100% secure we implement general accepted industry standards.

4. Links to Third-Party Sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

5. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

6. Cookies

Yes we use Cookies Google Analytics and Google Remarking for analytics and date with a means to optimise the customer experience.

7. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

8. WooCommerce

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. For more insight, you may also want to read WooCommerce’s Terms and Conditions

 

GENERAL DATA PROTECTION REGULATION

Data protection legislation will undergo a significant change when the General Data Protection Regulation (GDPR) comes into effect in May 2018.
This new legislation imposes guidelines on how organisations store and manage the data they hold on individuals, and has the ability to impose penalties on organisations that break the rules.
At Repair it Reuse it, the protection and care of data has always been a top priority. We have a dedicated team and are fully aware of the processes that must be in place to ensure our data is safe and secure. Below are the four key pillars of our commitment to comply with the regulations:

  • Repair it Reuse it recognises that when we handle our customers’ data, we are jointly responsible for the care of that data – that means we must have robust processes in place for that purpose
  • Repair it Reuse it has had in place a real focus on data protection for many years – that means having the people, resources and systems in place to protect every aspect of our operation and data, including any data you share with us
  • When you pass your data to Repair it Reuse it, you can feel safe in the knowledge that we have data security experts in place to monitor our system security
  • We are aware of the changes and have plans in place to ensure we always comply with GDPR legislation
  • We are ready for GDPR although essentially for us it’s business as usual as we have always taken the security of our customers’ data seriously
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