About Repair It Reuse It

Repair It Reuse It is one of the largest independent repairers of small domestic appliances in the UK.

Based in a modern 25,000 sq ft warehouse and workshop facility located in the northwest, Repair It Reuse It is a division of Staffords Ltd formed in 1918.

In 1992 we were one of the first companies in our industry to achieve ISO9001 (formerly BS5750) certification, the benchmark for quality management systems and a policy of continuous improvement in our service activities.

We have developed our automated processes and engineers to produce a simple, fast and effective repair service for all our customers.

Several leading UK and Global manufacturers of home appliances who recognize the value to their brand of providing a first class after sales service have appointed us to be their authorized warranty support provider.

Whilst we firmly believe we currently provide the best after sales repair service on a large and expanding range of domestic appliances don’t just take our word, read the comments of just a small sample of our satisfied customers;

“Our aim is simply to exceed your expectation”

Peter Stafford Managing Director

“Great first class service, my machine now looks brand new”
Dr. P. Ryan, N. West,  London.

“Thank you for the 3 day turnaround on repairing my coffee machine. Making it possible for me to have a decent cup of coffee to start the year-fantastic service.” Mr R Walker, Newcastle.

“You are a shining example of how a help desk should operate. Thank you again for all your teams help. I am now delighted with my phone.”

Mr. J Knowles, Essex.

“Great communication, making me a very happy customer and I’m delighted to have my machine back so quickly :)”

Miss A McBride, Sussex.

“Just a short note to say thank you for the excellent servicing of my machine, the two hour time slot for delivery was very convenient”

Mrs G Hulme, Scotland.

“Thank you for the reply which was excellent, explanatory and answered everything I needed to know about setting up my new phone”

Mr S. Peters, Wales.

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ACCREDITATIONS

We are a ISO9001 accredited company and we follow all WEEE regulations for the safe disposal of machines.

WHAT OUR CUSTOMERS SAY ABOUT US

Great first class service

Great first class service, my machine now looks brand new.
Dr. P. Ryan

3 day turnaround on repairing my coffee machine

Thank you for the 3 day turnaround on repairing my coffee machine. Making it possible for me to have a decent cup of coffee to start the year- fantastic Service.
Mr R Walker

I am now delighted with my phone

You are a shining example of how a help desk should operate. Thank you again for all your teams help. I am now delighted with my phone.
Mr. Knowles

I’m delighted to have my machine back so quickly

Great communication, making me a very happy customer and I’m delighted to have my machine back so quickly.
McBride

OUR PARTNERS

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