About Us

Repair It Reuse It is one of the largest independent repairers of small domestic appliances in the UK.
Based in a modern 25,000 sq ft warehouse and workshop facility located in the northwest, Repair It Reuse It is a division of Staffords Ltd formed in 1918.
In 1992 we were one of the first companies in our industry to achieve ISO9001 (formerly BS5750) certification, the benchmark for quality management systems and a policy of continuous improvement in our service activities.
“Our aim is simply to exceed your expectation”
Peter Stafford Managing Director
Accreditations
We are a ISO9001 accredited company and we follow all WEEE regulations for the safe disposal of machines.




We have developed our automated processes and engineers to produce a simple, fast and effective repair service for all our customers.

providing a first class after sales service have appointed us to be their authorized warranty support provider.

we firmly believe we currently provide the best after sales repair service on a large and expanding range of domestic appliances
What our customers say about us
“Thank you so much!
Amazing customer service and it is greatly appreciated!
Hope you have a lovely day!”
Jaimie Keegan, 09 May 2023 08:30
“Thank you so very much.
Brilliant product and fantastic customer service really so very grateful.
Will recommend these to anyone who listens ”
Dave Haines, 31 March 2023 12:45
“Thank you. Please can you forward the below to all your team:
I am writing to express my gratitude for the exceptional customer service that I have received from your team.
I want to take this opportunity to thank you for your prompt response and for your efforts to ensure that my concerns were addressed in a timely manner.
Your dedication to customer satisfaction is truly commendable and has left a lasting impression on me.
Your team’s commitment to delivering excellent service and has not gone unnoticed, and I am grateful for the effort that you put in
Once again, thank you for your outstanding customer service. Your professionalism, expertise, and attention to detail are truly appreciated.
Sincerely,
Jamie”
Sincerely,
Jamie”
J.Longson, 28 February 2023 17:51
“Thank you so much.
What an excellent service - definitely a number I’ll be keeping.
Thanks again
Vicki”
Vicki Allen, 14 February 2023 11:05
“Hi,
Just wanted to thank you for the excellent service provided by Staffords.
The whole experience including the customer service, the shipping of the coffee maker and the end result of a fully functional coffee maker was outstanding.
Best regards,
Zoltan”
Zoltan Lehel, 17 January 2023 13:34
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Over 90 years
of technical and logistical experience.

Real time repair tracking
via Email and SMS messaging.

Able to deliver and collect
to all areas of the UK.