Our Small Appliance Repair Process

Search for your product namemanufacturer or model number and we’ll do the rest!
Or you can find out our full process below.

How does it work?

We’ve designed our repair process to be as simple and hassle-free as possible. From booking online to receiving your repaired appliance back, we’ll keep you informed every step of the way.

Book your coffee machine repair

Use our online booking system to find your appliance model and select the fault.

We collect, or you post your Item

Schedule a pick-up that works for you or you can drop your small appliance off at a local centre.

We'll fix it & return across the UK!

We share real-time repair live updates, then arrange a return directly back to you when fixed!

Repaired, Tested & Returned

Before any appliance leaves our workshop, it undergoes thorough testing to ensure the repair has been completed successfully and that it is operating as expected. Once testing is complete, we’ll carefully package your appliance and return it to you, ready to use again.

For complete peace of mind, every repair is backed by our 90-day repair guarantee. If the same fault returns during this period, we’ll investigate and put things right.

Repairing your appliance shouldn't be complicated

Whether you’re sending us a coffee machine, steam iron, food mixer, mobile phone or another small appliance, our goal is to make repairing your item quick, cost-effective and convenient from start to finish.

Choosing repair over replacement doesn’t just save money. It also helps reduce unnecessary waste and keeps perfectly repairable appliances out of landfill. Every year, thousands of electrical items are thrown away when a professional repair could have extended their life for years to come.

Search for your product name,  manufacturer or model number.

If you can’t find what you need, you can also start a livechat conversation.

Still Unsure? Why Not Request A Callback

Talk to an expert today and get a no obligation, cost effective quote to repair your items.